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Visit Florida Training

We are excited to announce the test launch of VISIT FLORIDA’s Online Hospitality Training Program. Discover The Palm Beaches has been selected as a participating DMO, and we are happy to offer you and your front-line employees complimentary access to this guest service training.

Online Hospitality Training by VISIT FLORIDA:

The first program module, "The Power of One: Creating Memorable Guest Experiences in the Sunshine State," takes front-line employees through a 45-minute online training, exam and certification.

Your staff will learn:

  • The power of empathy in assisting visitors
  • The importance of being present and focused in guest interactions
  • Listening to and responding with in-the-know info and recommendations


To get started today, contact us at Training@PalmBeachFL.com to receive your complimentary promo code for use by your employees.

Learn more at VISITFLORIDA.org/training.

 

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Summer of Sun at Hilton West Palm Beach!
Stay two nights, and take advantage of all that West Palm Beach has to offer with our Summer of Sun Package which includes breakfast for 2 adults, kids eat free and a CityPlace Shops coupon book!