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Visit Florida Training

We are excited to announce the test launch of VISIT FLORIDA’s Online Hospitality Training Program. Discover The Palm Beaches has been selected as a participating DMO, and we are happy to offer you and your front-line employees complimentary access to this guest service training.

Online Hospitality Training by VISIT FLORIDA:

The first program module, "The Power of One: Creating Memorable Guest Experiences in the Sunshine State," takes front-line employees through a 45-minute online training, exam and certification.

Your staff will learn:

  • The power of empathy in assisting visitors
  • The importance of being present and focused in guest interactions
  • Listening to and responding with in-the-know info and recommendations

To get started today, contact us at to receive your complimentary promo code for use by your employees.

Learn more at


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